Privacy & Cookie Policy - Peregrine Treks

Privacy & Cookie Policy

The Peregrine Treks and Tours respect your privacy

We ensure the protection of your personal information, where we trust that you must know how it could be used.
This policy relates to all data collected and your acquaintances. You could approve to use information that you have provided via our websites.

 

What information do we collect for personal identification?

We collect your information for your personal identification which is subject to with which of our associates you are willing to deal with. Some few specifications may vary for recording purpose. Generally, it includes as specified underneath:

  • Your name, address, gender, email, date of birth, telephone/cell numbers, postal address, medical and nutritional information, passport details, travel insurance details and former outside involvement.
  • Details of previous journey or events you have come with or know about if any.
  • Facts provided thorough our customer reviews
  • Your travel preferences and specifications if any
  • Any supplementary information collected and provided by your travel agent or our other associated websites you may book our trips through

 

Our method of gathering your personal information.

During your travel enquiry and trip booking, we grasp some information so that we could respond to you as you request.

You may share your information while making an enquiry through our websites, by sending us a direct email, providing information over the phone, by interacting with our social public channels, subscribing competitions on our websites, or other party events, market survey or by supplying your information to other service providers or agencies. For instance travel agencies with whom you were associated earlier. We update the required information to ensure optimum accuracy to fulfil the requirement.

Your visit on our websites will automatically collect information like IP address, via the use of cookies. We analyse visitor’s behaviour also to decide the analytical insights of possible customers. Our cookies policy is stated below to help you.

 

Method of using your personal information

We collect and utilize your personal information just to ensure our best services to you as you required and expect from us. We valued our customers and want to facilitate your thorough websites as much as possible. This can include:

  • To deliver the rational information requested for the trip either online or through the post.
  • Registering you for any information related to special events,
  • Providing trip documentation once booked either online or through the post
  • To accomplish your reservation by updating our local hands and partners with personal information like medication, dietetic information so that we could manage the tour safely, providing information to local authorities and administrates to secure permits required for your trip, or communicating with insurers or your emergency contacts in case of any emergency.
  • In case, if you asked for flight reservation or any pre or post-tour services, we have to provide your personal detail like name, date of birth, passport details to other service providers to fulfil their compliance.
  • We may also utilize your information to applicable products and events where  we believe you are fond of   by way of emails or postal
  • Remarketing advertisement on social media or the wider internet networks.

To whom we should share your information?

  • Sharing your information is obligatory to confirm your registration or enquiry.
  • Your collected personal information would not be traded or sold to anyone.
  • Your information will be shared with an international service provider for the registration of oversea events if any. We could not take ensure how will they use your provided information.
  • To obtain required permits and fulfil compliance we have to share your personal information with oversea local authorities.
  • We could operate any competitions or any promotional activities frequently and you may be asked to share information with the third party too at such cases, but will be shared only after your consent.
  • We may share your personal information with the different market researcher, where they won’t be authorized to hold for any other purpose other than mentioned earlier.

 

Your choice to ‘opt-out’ is respected

If you have chosen to subscribe newsletter communications from us and at a later stage change your mind, you may at any time eliminate yourself from that email distribution list by;
1. Ticking the ‘unsubscribe’ link at the bottom of every email,
2. Or by forwarding the email you received to the company email address advertised at the bottom of the email you received.

Links to other websites

Various websites may contain links to other linking websites. Please be aware that when you click on one of these links, you are automatically entering another website. We request you to read the privacy statements of these linked as they could have disparity with our own privacy policy.

 

Alteration and access to your information

You are requested to contact your nearest Peregrines office in case you would like to certify or alter the data we have obtained from you.  Please be informed that your identity verification is must to disclose information.  Your request for the data access will be charged fee or could be entertained as free of cost. Mostly frequent access will be charged nominally.

 

Your privileges

Your right to obligate on using your personal information for promotional activities is where you could erase if you want.  We are obliged to take your consent in case we have to use your personal information for identification, registration or reservation purpose. You may directly contact our data security officer if you want to specify some information that should not be declared.

 

Cookie Policy

Our websites use “cookies” to ease you to personalize your online experience and customize it as you desire.  Our prime objective to use cookies is to save time and provide information easily. You are free to decide either to accept or decline a cookie.

Cookies help to assemble unspecified information

For continuous improvement and to ensure its significance to our viewers we collect unspecified click-based information from each visitor via the use of cookies. It may include time, date, browser type and IP numbers that identify domain type and geographic location.

How does the Peregrine Treks website use cookies?

  1. Session cookies: These are used to maintain our link to you as you move throughout the site. These cookies are subject to clear automatically when you close your browser. They are also used to identify if you have logged in and to maintain that login.
  2. Permanent cookies: We are not currently using permanent or persistent cookies, however third party services that we use may set cookies that continue after closing the browser. Examples of those services include but are not limited to Google, Youtube, Facebook, Yahoo, Instagram, Twitter, LinkedIn, AddThis, Adroll etc. These are almost completely for online advertising.
  3. Third-party cookies: A third-party cookie is one that is placed on a user’s hard disk by a website from a domain other than the one a user is visiting. We do not use third-party cookies at all and propose that you consider restricting them in your browser.

 

Managing cookies on this site

You will be able to route our site without cookies permitted. You will also be able to reserve trips and submit forms.

Removing cookies

If you have recognized a cookie from a site and later wish to remove it you can click here to learn how to do this. Warning: Depending on the procedure followed removing cookies may eliminate all cookies from all sites ever visited which may be an undesirable result.

Card security

We provide a harmless and secure e-commerce environment. We protect the security of your credit card data with the following actions:

  • We do not prefer to store your credit card details on any of our servers.
  • We use 2C2P payment gateways to provide a secure, encoded environment for the authorization of credit card and charge card transactions between your browser and our financial institution.

Complaints

We have nominated a Data Protection Officer who is liable for the control of any complaints you may have about how we handle your confidentiality.

If you have a protest concerning our performance and believe your confidentiality has been compromised or breached you must direct your complaint in writing to our Data Protection Officer at the following addresses:

  1. Email: pradip@peregrinetreks.com
  2. Post to: Peregrine Treks and Expedition Pvt Ltd, Thamel, Kathmandu, Nepal

Our Data Protection Officer will be in connection with you within 1-2 days of receiving your objection to discuss your fears further and to assist you with a settled path to resolve. 

Privacy regulation

We welcome the Privacy Amendments (Private Sector) Act 2000 (and the subsequent amendments to this Act) and the 10 Privacy Principles that the Act introduces, as well as the EU’s General Data Protection Regulation (GDPR)

If you have any queries, concerns or comments about our Privacy Policy, please contact our nearest office.

Changes to this Statement

We will regularly update this Privacy and Cookies Policy to reflect company and customer feedback. We encourage you to sporadically review this page to be informed of how we are protecting your information.

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